What Are the Benefits of Having a Service Portal?
You may have heard of service portals but, what are the benefits of having service portals? Service portals are an important tool in business. They help companies manage their services better and give employees as well as customers more information about their products or services available to them. ServiceNow Service Portals provide a platform to […]
Maximising your ServiceNow investment
Most organisations have moved past thinking of ServiceNow purely as their IT ticketing tool; By integrating with other platforms in their networks, utilising additional application suites on ServiceNow, or using some of the powerful platform’s functions like Flow Designer, the UI driven developer tools for both platforms and mobile. With the right strategy and […]
Our MD, Rory Fitzpatrick sharing vision for year 2020 with Media House
CloudGo aims for a year of ‘sustainable growth’ following global success delivering customers business solutions on the ServiceNow platform. As a recognised ServiceNow premier partner with 90% of customers returning for additional engagements, this is testament to how we have achieved our 10/10 CSAT score! As one of the largest partners in Asia, CloudGo continues […]
Service Portal in ServiceNow – Power and Beauty
‘Use Service Portal to create a delightful experience for your users’ – this is the very first line in an article about Service Portal available in ServiceNow Product Documentation portal. Starting from Geneva, I have customized and built several portals and dashboards in Service Portal and my experiences say the above line is completely true. I completely […]
CloudGo Turns One
Many thanks to all who joined us at last week’s birthday party! We’re happy and grateful that our business, our idea, of a consultancy that delivered business value through cloud and digital transformation, has made it through the first year. We’d like to thank all those who have made it possible – our customers, partners, […]
SaaB – Software as a Bot
Bots are taking over the internet with Facebook, Microsoft (Skype) and Google investing heavily in them. More and more chat applications like Slack, WeChat, and Telegram are releasing Bot APIs to allow more customers to interact with Bots to get things done. For example, WeChat allows people to send money, book a taxi and even buy insurance in China. […]
The Four Challenges With Most Recruitment Applications
Businesses that use software to help them manage and recruit both fulltime and temporary staff are found to be 40% more productive compared to those without them. However, only 60% of small businesses use some form of recruitment app. Why? Our research shows that there are four main challenges. Challenges: Wastage of Time: Recruiting without a […]
ServiceNow Express for Mid-sized organisations
For the last 10 years ServiceNow has focused on enterprise customers in the Fortune 1000, and have a long list of successful deployments to show for it. Recently, they have started focusing on Mid-sized organisations and launched ServiceNow Express for organisations with less than 1,000 workers. With ServiceNow Express, IT teams have a powerful new IT […]
How to save between $60,000 to $400,000 by moving to the cloud
Many Singaporean entities are struggling with the same questions. How do I innovate in difficult economic conditions? How do I improve my business productivity, so I keep profit margins stable even while revenue is under pressure? It surprises us that many Singaporean entities don’t know about the Productivity and Innovation Credit (PIC) Scheme run by […]
Welcome to CloudGo
CloudGo started as an idea first: that we could grow and have fun while solving interesting problems for people. That we could create a business that the best in our niche in the market would want to join, and that we could invest in relationships with our customers. Somewhere that was big enough to handle […]