What Are the Benefits of Having a Service Portal?
You may have heard of service portals but, what are the benefits of having service portals? Service portals are an important tool in business. They help companies manage their services better and give employees as well as customers more information about their products or services available to them. ServiceNow Service Portals provide a platform to […]
Maximising your ServiceNow investment
Are you ready to take your organization’s efficiency and productivity to the next level? Explore how ServiceNow goes beyond IT ticketing and revolutionizes your business operations. Integrate, utilize application suites, and harness the power of Flow Designer for seamless workflow automation. Join us as we dive into the topic of “Maximising your ServiceNow Investment” and […]
Our MD, Rory Fitzpatrick sharing vision for year 2020 with Media House
CloudGo aims for a year of ‘sustainable growth’ following global success delivering customers business solutions on the ServiceNow platform. As a recognised ServiceNow premier partner with 90% of customers returning for additional engagements, this is testament to how we have achieved our 10/10 CSAT score! As one of the largest partners in Asia, CloudGo continues […]
Service Portal in ServiceNow – Power and Beauty
‘Use Service Portal to create a delightful experience for your users’ – this is the first line in an article about Service Portal available in the ServiceNow Product Documentation portal. Starting from Geneva, I have customized and built several portals and dashboards in Service Portal, and my experiences say the above line is entirely accurate. I completely […]
Cloud Services Success: Celebrating One Year Growth
Many thanks to all who joined us at last week’s birthday party! We’re happy and grateful that our business, our idea, of a consultancy that delivered business value through cloud services and digital transformation, has made it through the first year. We’d like to thank all those who have made it possible – our customers, […]
SaaB – Software as a Chatbots
Chatbots are taking over the internet, with Facebook, Microsoft (Skype), and Google investing heavily in them. More and more chat applications like Slack, WeChat, and Telegram are releasing Bot APIs to allow more customers to interact with Bots to get things done. For example, WeChat allows people to send money, book a taxi, and buy insurance in […]
The Four Challenges With Most Recruitment Applications
Businesses that use software to help them manage and recruit both full-time and temporary staff are found to be 40% more productive than those without them. However, only 60% of small businesses use some form of recruitment app. Why? Our research shows that there are four main Challenges With Most Recruitment Applications: Four Challenges With […]
ServiceNow Express for Mid-sized organisations
For the last 10 years, ServiceNow has focused on enterprise customers in the Fortune 1000 and has a long list of successful deployments. Recently, they have started focusing on ServiceNow Express for mid-sized organisations and launched ServiceNow Express for organizations with less than 1,000 workers. Key Functions of ServiceNow Express for Mid-sized Organizations With ServiceNow […]
Maximizing Office 365 Benefits based on Cloud: Singapore’s PIC Scheme Unveiled
Certainly, you can incorporate the keyword “Office 365” into the paragraph like this: “Many Singaporean entities are struggling with the same questions. How do I innovate in difficult economic conditions? How do I improve my business productivity, so I keep profit margins stable even while revenue is under pressure? Exploring solutions like Cloud based office […]
Welcome To CloudGo: Your Customer Service Management Partner
CloudGo began as an idea first: that we could grow and have fun while solving interesting problems for people, especially in the realm of Customer Service management. That we could create a business that the best in our niche in the market would want to join, and that we could invest in relationships with our […]