Revenue vs Margin – What Priorities Drive Business Success?
Recently we were lucky enough to have Mike Matthews from Twisted Thinking speak at a customer-facing lunch at our offices. As Mike says, “Your results are simply the outcomes of something that happened in the past. And you can’t manage the past. You can only manage the present.” When you talk specifically about Revenue vs. […]
Service Portal in ServiceNow – Power and Beauty
‘Use Service Portal to create a delightful experience for your users’ – this is the first line in an article about Service Portal available in the ServiceNow Product Documentation portal. Starting from Geneva, I have customized and built several portals and dashboards in Service Portal, and my experiences say the above line is entirely accurate. I completely […]
Cloud Services Success: Celebrating One Year Growth
Many thanks to all who joined us at last week’s birthday party! We’re happy and grateful that our business, our idea, of a consultancy that delivered business value through cloud services and digital transformation, has made it through the first year. We’d like to thank all those who have made it possible – our customers, […]
Six Lessons From being Stuck In An Elevator
This morning, heading out the door for a morning bike ride, the elevator in our condo suddenly shuddered to a stop on Level 6. Thinking it was simply stopping to pick up another early bird on the way out the door, I patiently waited – and waited – for the doors to open, to no […]