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What Are the Benefits of Having a Service Portal?

You may have heard of service portals but, what are the benefits of having service portals? Service portals are an important tool in business. They help companies manage their services better and give employees as well as customers more information about their products or services available to them. ServiceNow Service Portals provide a platform to […]

Maximising your ServiceNow investment

Maximising your ServiceNow investment

Are you ready to take your organization’s efficiency and productivity to the next level? Explore how ServiceNow goes beyond IT ticketing and revolutionizes your business operations. Integrate, utilize application suites, and harness the power of Flow Designer for seamless workflow automation. Join us as we dive into the topic of “Maximising your ServiceNow Investment” and […]

Revenue vs Margin – What Priorities Drive Business Success?

Recently we were lucky enough to have Mike Matthews from Twisted Thinking speak at a customer-facing lunch at our offices.  As Mike says, “Your results are simply the outcomes of something that happened in the past. And you can’t manage the past. You can only manage the present.”  When you talk specifically about Revenue vs. […]

Cloud Services Success: Celebrating One Year Growth

Many thanks to all who joined us at last week’s birthday party! We’re happy and grateful that our business, our idea, of a consultancy that delivered business value through cloud services and digital transformation, has made it through the first year.  We’d like to thank all those who have made it possible – our customers, […]

The Four Challenges With Most Recruitment Applications

Businesses that use software to help them manage and recruit both full-time and temporary staff are found to be 40% more productive than those without them. However, only 60% of small businesses use some form of recruitment app.  Why?  Our research shows that there are four main Challenges With Most Recruitment Applications: Four Challenges With […]

Maximizing Office 365 Benefits based on Cloud: Singapore’s PIC Scheme Unveiled

Certainly, you can incorporate the keyword “Office 365” into the paragraph like this: “Many Singaporean entities are struggling with the same questions. How do I innovate in difficult economic conditions? How do I improve my business productivity, so I keep profit margins stable even while revenue is under pressure? Exploring solutions like Cloud based office […]

Welcome To CloudGo: Your Customer Service Management Partner

CloudGo began as an idea first: that we could grow and have fun while solving interesting problems for people, especially in the realm of Customer Service management. That we could create a business that the best in our niche in the market would want to join, and that we could invest in relationships with our […]