What Are the Benefits of Having a Service Portal?
You may have heard of service portals but, what are the benefits of having service portals? Service portals are an important tool in business. They help companies manage their services better and give employees as well as customers more information about their products or services available to them. ServiceNow Service Portals provide a platform to […]
Maximising your ServiceNow investment
Are you ready to take your organization’s efficiency and productivity to the next level? Explore how ServiceNow goes beyond IT ticketing and revolutionizes your business operations. Integrate, utilize application suites, and harness the power of Flow Designer for seamless workflow automation. Join us as we dive into the topic of “Maximising your ServiceNow Investment” and […]
Revenue vs Margin – What Priorities Drive Business Success?
Recently we were lucky enough to have Mike Matthews from Twisted Thinking speak at a customer-facing lunch at our offices. As Mike says, “Your results are simply the outcomes of something that happened in the past. And you can’t manage the past. You can only manage the present.” When you talk specifically about Revenue vs. […]
Service Portal in ServiceNow – Power and Beauty
‘Use Service Portal to create a delightful experience for your users’ – this is the first line in an article about Service Portal available in the ServiceNow Product Documentation portal. Starting from Geneva, I have customized and built several portals and dashboards in Service Portal, and my experiences say the above line is entirely accurate. I completely […]
Six Lessons From being Stuck In An Elevator
This morning, heading out the door for a morning bike ride, the elevator in our condo suddenly shuddered to a stop on Level 6. Thinking it was simply stopping to pick up another early bird on the way out the door, I patiently waited – and waited – for the doors to open, to no […]