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Maximising your ServiceNow investment

Are you ready to take your organization’s efficiency and productivity to the next level? Explore how ServiceNow goes beyond IT ticketing and revolutionizes your business operations. Integrate, utilize application suites, and harness the power of Flow Designer for seamless workflow automation. Join us as we dive into the topic of “Maximising your ServiceNow Investment” and unlock the full potential of this powerful platform.


Most organisations have moved past thinking of ServiceNow purely as their IT ticketing tool; By integrating with other platforms in their networks, utilising additional application suites on ServiceNow, or using some of the powerful platform’s functions like Flow Designer, the UI driven developer tools for both platforms and mobile.


With the right strategy and team, these approaches could help you open the potential of what the ServiceNow Now Platform offers, but it doesn’t end there. Several golden eggs are immediately available to help you unlock value with less effort. Whilst these golden eggs are not hidden, they are typically an afterthought or are not known about, commonly by support teams that haven’t done the official fundamentals training.


The ServiceNow Store to

The applications on this site are ServiceNow certified and range from free solutions built by enthusiasts to fully supported products made by vendors, from other prominent software vendors like Qualys to specialist partners like CloudGo who see the different challenges customers go through things like role-based access and security. From PDF generators to Gamification applications, there are plenty of existing applications that serve many use cases and could save you significant time developing yourself.


Maximising your ServiceNow investment

Plugins and Applications

Additionally, there are over one thousand small applications and plugins built and supported by ServiceNow, which are available to extend the capability of the platform and your primary application suite/s. From Agent Workspace chat to Advanced Work Assignment, Architecture Compliance, to e-Signature approvals, there is loads of content sure to help any business.


Another less known but essential factor about plugins is the minor updates released to applications that can be installed outside of an instant upgrade. The benefits here could be huge if you’re in an enterprise environment that takes months to test a significant release, by allowing you to gain beneficial security or improvements to your existing apps individually, such as App Engine Studio.


Subscription Management


We could probably talk about a topic for a lengthy amount of time, but it’s not necessary to state the value is the ServiceNow Subscription Management application. This application is specifically built to help you manage your licenses and entitlements for your ServiceNow instance/s.


As an Elite Partner, we often see clients unsure of their level of compliance and equally unable to understand how they need to forecast their licensing needs, hindering them from fully Maximising their ServiceNow Investment. However, with this application, we can set up minor configurations to efficiently manage your licenses and entitlements, enabling you to optimize your ServiceNow investment effortlessly.


With the knowledge of one of these value-adds, we’re confident you’ll find at least a couple of positives you can implement in little time that will give you significant ROI and, more than likely, at no cost – the challenge is out.


We’d be delighted to connect with you and provide more information on how we can optimize your ServiceNow investment to improve your business outcomes. Reach out to us to discover the full potential of ServiceNow and explore how it can benefit your organization!