CloudGo began as an idea first: that we could grow and have fun while solving interesting problems for people, especially in the realm of Customer Service management. That we could create a business that the best in our niche in the market would want to join, and that we could invest in relationships with our customers. Somewhere that was big enough to handle tough problems, but small enough to look after the people involved.
We’ve had plenty of comments about our startup, and thankfully all of it positive: the two most widely used comments “adventure” and “exciting”. And that’s what it feels like to us: an exciting adventure, where we might be able to do interesting things for and with our customers, partners and team. Now, we’re not Scorpion who can deliver “any funded need” (Podcast from Tim Ferriss here)– we’re very specific about what we do.
We deliver digital projects with a speciality in service management, customer success and analytics. That’s it. And we are very focussed on the PaaS/SaaS technology platforms that we use to deliver these outcomes. We’ve leveraged our experience in these spaces to select the leading solutions, and then we’ve doubled down on those. Although we’re still working through the official paperwork to be able to call ourselves “authorised partners” of ServiceNow, Salesforce, Devicedesk and DocuSign (plus hopefully one or two more in the BI/big data space), we have the skills now to deliver outcomes. Through partnerships, we have access to 250+ certified Salesforce developers and architects, 20+ certified ServiceNow resources, and many more Mobile/UX/custom coders. That means two things for you: first, that we can scale to larger projects, and secondly, that we can provide offshore rates to reduce your cost.
With the backing of systemsGo, we have the APAC reach and financial backing to be able to focus on delivering projects for you, and not be distracted by the noise that other startups have to deal with.
Thanks for reading this – we’ll have our first technical blogs out next week. In case it’s not obvious, as a startup, we’re looking for foundation customers and our first success stories in the realm of Customer Service management. I make an offer at the bottom of our about page – feel free to contact me to discuss what that could mean for you!