What Are the Benefits of Having a Service Portal?
You may have heard of service portals but, what are the benefits of having service portals? Service portals are an important tool in business. They help companies manage their services better and give employees as well as customers more information about their products or services available to them. ServiceNow Service Portals provide a platform to […]
Maximising your ServiceNow investment
Most organisations have moved past thinking of ServiceNow purely as their IT ticketing tool; By integrating with other platforms in their networks, utilising additional application suites on ServiceNow, or using some of the powerful platform’s functions like Flow Designer, the UI driven developer tools for both platforms and mobile. With the right strategy and […]
Going back to the basics of IT security implementation
To use a simple analogy, building a strong foundation for a house means you can build one floor after another with no risk to security. Security infrastructure in IT needs to be rewired and strengthened at this level to support IT operations, rapid application and development with minimal additional risk to security, enabling rapid and […]
Rory Fitzpatrick talks all things cloud, security and office of the future
*This article is reposted from “https://www.systemsgo.asia/rory-fitzpatrick-cloudgo-talks-things-cloud-security-office-future/”* Eighteen months into his journey of starting and building his cloud services consultancy, we spoke with Rory Fitzpatrick, CEO and co-Founder of CloudGo. After starting the business with his colleague from Cloud Sherpas, Rahul Garg, CloudGo now employs 12 people in two countries. CloudGo has venture backing by systemsGo, an IT […]
Revenue vs Margin – What Priorities Drive Business Success?
Recently we were lucky enough to have Mike Matthews from Twisted Thinking speak at a customer-facing lunch at our offices. As Mike says, “Your results are simply the outcomes of something that happened in the past. And you can’t manage the past. You can only manage the present.” And when you talk specifically about Revenue […]
CloudGo Turns One
Many thanks to all who joined us at last week’s birthday party! We’re happy and grateful that our business, our idea, of a consultancy that delivered business value through cloud and digital transformation, has made it through the first year. We’d like to thank all those who have made it possible – our customers, partners, […]
SaaB – Software as a Bot
Bots are taking over the internet with Facebook, Microsoft (Skype) and Google investing heavily in them. More and more chat applications like Slack, WeChat, and Telegram are releasing Bot APIs to allow more customers to interact with Bots to get things done. For example, WeChat allows people to send money, book a taxi and even buy insurance in China. […]
systemsGo invests in digital transformation consultancy
systemsGo today announced they have invested in Singapore-based startup CloudGo. CloudGo provides digital transformation consultancy services specialized in delivering customer success and service management. systemsGo Group CEO David Devlin said investing in CloudGo assists customers in driving innovation through cloud technologies and digital transformation, which is a key priority for many CIO’s and business leaders. […]
The Four Challenges With Most Recruitment Applications
Businesses that use software to help them manage and recruit both fulltime and temporary staff are found to be 40% more productive compared to those without them. However, only 60% of small businesses use some form of recruitment app. Why? Our research shows that there are four main challenges. Challenges: Wastage of Time: Recruiting without a […]
ServiceNow Express for Mid-sized organisations
For the last 10 years ServiceNow has focused on enterprise customers in the Fortune 1000, and have a long list of successful deployments to show for it. Recently, they have started focusing on Mid-sized organisations and launched ServiceNow Express for organisations with less than 1,000 workers. With ServiceNow Express, IT teams have a powerful new IT […]